Terms & Conditions

These Terms & Conditions govern your access to and use of the websites, products, services, software, content, courses, coaching, consulting, templates, communities, funnels, forms, communications, and other offerings provided by Lerenco LLC.

Lerenco LLC operates multiple brands, including but not limited to:

• The Remodeling Academy
• The Remodeling Systems

These Terms apply to all websites, pages, funnels, landing pages, checkout pages, portals, software accounts, communities, courses, consulting services, and communications operated by Lerenco LLC, including but not limited to:

• lerenco.com
• theremodelingacademy.com
• theremodelingsystems.com

By visiting our websites, submitting a form, booking a call, purchasing a product or service, accessing software, joining a course or program, using our materials, or otherwise interacting with Lerenco LLC, The Remodeling Academy, or The Remodeling Systems, you agree to these Terms & Conditions.

If you do not agree with these Terms, do not use our websites, products, services, software, or materials.

1. Company Information

These Terms & Conditions are provided by:

For purposes of these Terms, “Company,” “we,” “us,” and “our” refer to Lerenco LLC and its related brands, including The Remodeling Academy and The Remodeling Systems.

“You,” “your,” “client,” “customer,” “member,” “subscriber,” “user,” or “visitor” refers to any person, business, organization, or entity that visits our websites, purchases from us, accesses our software, joins our programs, submits information, or uses our products or services.

2. Brands Operated by Lerenco LLC

Lerenco LLC owns and operates The Remodeling Academy and The Remodeling Systems.

The Remodeling Academy provides remodeling business education, coaching, consulting, courses, strategy, templates, community resources, sales training, marketing training, operational training, leadership development, and other business growth resources.

The Remodeling Systems provides software, CRM tools, automation systems, lead management systems, website audits, funnels, forms, workflows, email/SMS communication tools, digital business systems, setup services, and related training or support.

The Remodeling Academy and The Remodeling Systems are brands operated by Lerenco LLC. They are not separate legal entities unless otherwise stated in writing.

3. Use of Our Websites and Services

You agree to use our websites, software, products, services, and materials only for lawful purposes.

You agree not to:

• Violate any law, regulation, or third-party right
• Use our services for fraudulent, deceptive, abusive, or unlawful purposes
• Upload or distribute malicious code, viruses, spam, or harmful content
• Interfere with the security or operation of our websites, software, or systems
• Attempt to gain unauthorized access to any account, system, software, or data
• Copy, resell, reproduce, distribute, or exploit our materials without permission
• Use our materials to create competing products, courses, coaching programs, software, templates, or services
• Misrepresent your relationship with Lerenco LLC, The Remodeling Academy, or The Remodeling Systems
• Use our software or communication tools to send unlawful, non-compliant, deceptive, or unauthorized messages

We reserve the right to suspend or terminate access to our websites, software, products, services, or materials if we believe you have violated these Terms.

4. Age Restriction (18+)

By opting in to receive SMS communications, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian where permitted by law.

5. Accounts, Login Credentials, and Security

Certain products, services, courses, communities, software platforms, or client portals may require you to create an account or receive login credentials.

You are responsible for:

• Maintaining the confidentiality of your login information
• Restricting access to your account
• All activity that occurs under your account
• Notifying us promptly of unauthorized use
• Ensuring your account information is accurate and current

You may not share, sell, transfer, sublicense, or provide access to your account to unauthorized third parties unless we give written permission.

We may suspend or terminate accounts that are misused, shared improperly, used unlawfully, or used in violation of these Terms.

6. Products and Services

Lerenco LLC may offer various products and services, including but not limited to:

• Coaching programs
• Consulting services
• Courses
• Digital downloads
• Templates
• Workbooks
• Training materials
• Memberships
• Communities
• Live calls
• Group coaching
• One-on-one advisory services
• Software subscriptions
• CRM systems
• Automation tools
• Funnels
• Forms
• Website audits
• Lead management systems
• Email and SMS workflows
• Setup and onboarding services
• Support services
• Strategy sessions
• Business systems and implementation services

The specific features, deliverables, pricing, access period, support level, and terms of each offer may vary and will be described on the applicable checkout page, proposal, invoice, order form, written agreement, sales page, or service description.

We reserve the right to modify, update, discontinue, or change any product, service, feature, offer, or pricing at any time, subject to any written agreement already in place.

7. The Remodeling Academy Services

The Remodeling Academy provides business education and training for remodelers, contractors, and related business owners.

These services may include coaching, consulting, courses, group programs, templates, scripts, sales training, marketing training, leadership resources, operational frameworks, business strategy, and educational content.

All Remodeling Academy materials are provided for educational and informational purposes only.

You are responsible for how you apply the information in your own business.

We do not guarantee that you will increase revenue, profits, sales, leads, close rates, team performance, business value, or any other result.

8. The Remodeling Systems Services

The Remodeling Systems may provide software, CRM access, automation tools, lead management systems, forms, funnels, pipelines, email/SMS workflows, website audits, templates, setup assistance, and related support.

The Remodeling Systems may include tools or platforms operated by third-party software providers. Your use of those tools may also be subject to the terms, policies, limitations, fees, and technical requirements of those third-party providers.

You are responsible for:

• Your own business operations
• Your contacts, leads, customers, and customer data
• Your advertising, marketing, offers, claims, and campaigns
• Your website content and business information
• Your compliance with applicable laws
• Your use of email, phone, SMS, and automated messaging
• Your follow-up, sales process, pricing, fulfillment, and customer service
• Maintaining proper consent for contacts you upload or message
• Honoring opt-outs, unsubscribe requests, and do-not-contact requests

Lerenco LLC is not responsible for the legality, accuracy, compliance, or performance of your campaigns, contact lists, advertisements, websites, offers, claims, sales process, customer communications, or business operations.

9. Client Data and Contact Lists

If you upload, import, or use contact information, lead lists, customer records, prospect data, employee information, subcontractor information, vendor information, or other third-party information within The Remodeling Systems or related services, you represent that you have the lawful right and proper consent to use that information.

You agree not to upload or use contact data that was obtained unlawfully, scraped improperly, purchased in violation of law, collected without necessary consent, or used in a way that violates applicable communication, privacy, advertising, consumer protection, or anti-spam laws.

You are responsible for ensuring that your use of email, phone, SMS, and automated communication tools complies with applicable law.

10. SMS Use Case Description

By submitting your contact information through our websites, forms, funnels, checkout pages, calendar pages, software, or other channels, you agree that Lerenco LLC, The Remodeling Academy, and/or The Remodeling Systems may contact you by email, phone, voicemail, text message, or other electronic communication methods.

Messages may include:

• Appointment reminders
• Call confirmations
• Follow-up messages
• Service updates
• Account notifications
• Software onboarding messages
• Customer support messages
• Billing reminders
• Educational content
• Marketing messages
• Promotional offers
• Event reminders
• Business-related communications

10A. Opt Out

Your consent to receive marketing text messages is not a condition of purchase.

The FCC has stated that revocation of consent for calls or texts may be made in any reasonable manner and must be honored within a reasonable time, not to exceed 10 business days.

We do not sell your mobile opt-in information or SMS consent data to third parties or affiliates for their own marketing purposes.

10B. Message and Data Rates

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing emails by using the unsubscribe link in our emails or contacting us at: [email protected]

11. Purchases and Payments

When you purchase a product, service, course, membership, software subscription, coaching program, consulting service, setup package, template, digital product, or other offering, you agree to pay the price shown at checkout, on the invoice, on the order form, or in the applicable written agreement.

You authorize Lerenco LLC and/or its payment processors to charge your payment method for all amounts due.

You agree to provide accurate billing information and keep your payment method current.

Prices may be listed as one-time payments, installment payments, monthly subscriptions, annual subscriptions, setup fees, usage-based fees, or other payment arrangements.

All payments must be made in U.S. dollars unless otherwise stated.

12. Subscription Billing

Some products and services, including The Remodeling Systems, may be offered as recurring subscriptions.

By purchasing a subscription, you authorize Lerenco LLC to charge your payment method on a recurring basis according to the terms shown at checkout, on the order form, on the invoice, or in the applicable written agreement.

Monthly subscriptions renew automatically each month until cancelled.

Annual subscriptions renew automatically each year unless cancelled before the renewal date, unless otherwise stated in writing.

You are responsible for cancelling your subscription according to the cancellation terms below if you do not wish to continue.

13. Cancellation Policy

To cancel a subscription, you must submit a cancellation request by emailing: [email protected]

Please include your name, business name, email address associated with the account, phone number if applicable, and the subscription you wish to cancel.

For monthly subscriptions, we require at least thirty (30) days’ written notice before your next billing date.

If your cancellation request is received less than thirty (30) days before your next billing date, your payment method may still be charged for the next billing cycle.

Cancellation stops future billing after the required notice period.

Cancellation does not create a refund for previous payments, unused time, setup fees, digital product access, software access, consulting, coaching, completed work, work in progress, or services already provided.

We do not provide prorated refunds unless otherwise required by law or stated in writing.

Upon cancellation, your access to software, systems, automations, funnels, websites, templates, CRM tools, courses, support, or other subscription-based services may be suspended, limited, or terminated at the end of the paid billing period or notice period.

14. Trial Offers

From time to time, Lerenco LLC may offer free or discounted trial access to certain products, services, software, or subscriptions.

Trial terms will be disclosed at the time of registration or purchase.

Unless otherwise stated, trial offers are available only to new customers and may be limited to one trial per person, business, account, email address, phone number, or payment method.

If a trial requires a payment method, your subscription may automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial ends.

To avoid being charged, you must cancel at least twenty-four (24) hours before the trial period ends by emailing [email protected] or by cancelling through your account dashboard if that option is available.

If you do not cancel before the trial ends, you authorize Lerenco LLC to charge your payment method for the applicable subscription.

15. Price Changes

Lerenco LLC may change subscription pricing, product pricing, service pricing, setup fees, or package terms from time to time.

If your recurring subscription price changes, we will provide notice by email, through your account, or through another reasonable method before the new price takes effect, unless the change is due to taxes, pass-through third-party fees, usage-based charges, payment processor fees, plan upgrades, add-ons, or services requested by you.

If you do not agree to a price change, you may cancel your subscription before the new price takes effect.

16. Failed Payments

If your payment method fails, expires, is declined, is disputed, or otherwise cannot be processed, we may attempt to charge the payment method again.

We may also contact you to update your payment information.

If payment is not received, we may suspend or terminate access to products, services, software, courses, communities, support, automations, CRM tools, websites, funnels, or other deliverables.

You remain responsible for all amounts due.

We reserve the right to recover unpaid amounts, collection costs, chargeback fees, administrative costs, and reasonable attorneys’ fees where permitted by law or agreement.

17. Refund Policy

Due to the nature of digital products, software access, setup work, coaching, consulting, templates, courses, training materials, custom work, and business services, all payments are generally non-refundable unless otherwise stated in writing.

This includes, but is not limited to:

• Software subscriptions
• CRM access
• Setup fees
• Onboarding fees
• Website or funnel setup
• Automation setup
• Website audits
• Lead management systems
• Courses
• Digital downloads
• Templates
• Workbooks
• Coaching programs
• Consulting services
• Memberships
• Group programs
• Live calls
• Recorded training
• Custom strategy work
• Completed services
• Work already started
• Subscription payments
• Annual payments
• Installment payments

Refunds, if offered, must be stated clearly on the applicable checkout page, sales page, invoice, proposal, or written agreement.

No verbal statement, sales conversation, email, text message, or informal communication modifies this refund policy unless it is confirmed in a written agreement signed or approved by Lerenco LLC.

18. Fulfillment and Delivery

Digital products, courses, templates, software access, and online materials are generally delivered electronically.

Delivery may occur through:

• Email
• Website access
• Course portal access
• Software login
• CRM access
• Download link
• Client portal
• Shared folder
• Calendar invitation
• Live call
• Recorded training
• Account setup
• Funnel or website deployment
• Other digital delivery method

Software, setup, CRM, funnel, website, automation, and onboarding services may require information, approvals, logins, content, business details, access permissions, domain access, branding assets, or cooperation from you.

Delivery timelines may depend on your responsiveness, completeness of information, technical requirements, third-party software availability, payment status, and the scope of services purchased.

We are not responsible for delays caused by your failure to provide required information, approvals, access, content, or cooperation.

19. No Guarantees

We may provide business education, software, systems, frameworks, scripts, templates, coaching, consulting, marketing strategy, sales training, lead management tools, automation tools, and related resources.

However, we do not guarantee any specific result.

We do not guarantee that you will:

• Make more money
• Increase revenue
• Increase profit
• Generate more leads
• Close more sales
• Book more appointments
• Improve close rate
• Reduce chaos
• Hire better employees
• Improve operations
• Scale your business
• Improve cash flow
• Win more jobs
• Get a return on investment
• Achieve any particular business outcome

Your results depend on many factors outside our control, including your market, offer, pricing, sales ability, follow-up, implementation, reputation, team, work ethic, ad budget, local competition, economic conditions, customer experience, business model, financial management, and other variables.

20. Earnings, Income, and Business Results Disclaimer

Any earnings, revenue, profit, sales, lead generation, close rate, business growth, or performance examples shared by Lerenco LLC, The Remodeling Academy, The Remodeling Systems, our team, clients, students, members, contractors, affiliates, or representatives are for educational and illustrative purposes only.

They are not guarantees, promises, projections, or assurances that you will achieve the same or similar results.

Case studies, testimonials, examples, hypotheticals, and success stories represent individual experiences and may not reflect typical results.

You should not rely on any example, testimonial, or statement as a promise of future performance.

You are responsible for your own business decisions, implementation, expenses, pricing, sales process, advertising, hiring, operations, fulfillment, legal compliance, and financial outcomes.

Please review our separate Earnings & Results Disclaimer, which is incorporated into these Terms by reference.

21. Educational Information Only

Our content, coaching, consulting, training, software, templates, and resources are provided for educational, informational, and business improvement purposes.

We do not provide legal, tax, accounting, financial, insurance, employment, HR, licensing, engineering, architectural, or professional advice unless specifically stated in a written agreement.

You should consult qualified professionals before making legal, tax, accounting, financial, insurance, employment, licensing, construction, or professional decisions.

22. User Responsibilities

You are responsible for:

• Your business decisions
• Your implementation
• Your offers and pricing
• Your advertising and marketing claims
• Your customer communications
• Your lead follow-up
• Your sales conversations
• Your contracts and legal documents
• Your licensing and insurance
• Your employees, subcontractors, and vendors
• Your customer service
• Your compliance with laws and regulations
• Your use of software and automations
• Your data, contacts, and customer records
• Your website content and business representations
• Your financial performance and business outcomes

You agree that Lerenco LLC is not responsible for losses, damages, claims, penalties, customer complaints, legal issues, or business problems arising from your own decisions, operations, communications, advertising, contracts, fulfillment, or misuse of our materials or software.

23. Intellectual Property

All content, materials, software configurations, frameworks, methods, templates, scripts, documents, videos, trainings, workbooks, worksheets, graphics, designs, logos, names, branding, funnels, automations, processes, course materials, written materials, downloads, and other intellectual property provided by Lerenco LLC, The Remodeling Academy, or The Remodeling Systems are owned by Lerenco LLC or licensed to Lerenco LLC.

This includes but is not limited to:

• Course content
• Training videos
• PDFs
• Workbooks
• Worksheets
• Scripts
• Sales frameworks
• Marketing frameworks
• Business frameworks
• Templates
• Automation workflows
• CRM structures
• Funnels
• Website layouts
• Copywriting
• Lead magnet materials
• Brand assets
• Software configurations
• Community content
• Recorded calls
• Live call materials
• Consulting materials
• Proprietary methods and systems

You may use purchased materials for your own internal business use only.

You may not copy, reproduce, resell, distribute, publish, teach, license, share, upload, post, modify, create derivative products from, or commercially exploit our materials without written permission.

You may not use our materials to create competing courses, coaching programs, templates, software, communities, consulting offers, agencies, or business systems.

24. Limited License

When you purchase or access our products, services, courses, software, templates, or materials, we grant you a limited, revocable, non-exclusive, non-transferable license to use those materials for your own internal business purposes.

This license does not transfer ownership.

We may revoke this license if you violate these Terms, misuse our materials, fail to pay, share access improperly, or use our intellectual property in an unauthorized way.

25. Testimonials, Reviews, and Submitted Content

If you submit a testimonial, review, comment, message, success story, case study, screenshot, photo, video, feedback, or other content to us, you grant Lerenco LLC permission to use that content for business, educational, promotional, and marketing purposes.

This may include use on websites, social media, emails, ads, presentations, courses, sales materials, software pages, and other business materials.

You represent that any content you submit is accurate, lawful, and does not violate the rights of others.

You may contact us at [email protected] to request removal of public-facing testimonial or review content. We will make reasonable efforts to review such requests, but we cannot guarantee removal from materials already printed, published, indexed, distributed, shared, or archived by third parties.

26. Community Rules

If you participate in any community, group, forum, live call, group coaching session, online discussion, or member area operated by Lerenco LLC, The Remodeling Academy, or The Remodeling Systems, you agree to conduct yourself professionally.

You agree not to:

• Harass, threaten, abuse, or attack others
• Post spam, promotions, or unrelated offers without permission
• Share confidential information of others
• Upload unlawful, deceptive, harmful, or offensive content
• Solicit members without permission
• Copy or distribute private community content
• Record calls or sessions without permission
• Misrepresent your results, business, identity, or relationship with us
• Disrupt the community or learning environment

We reserve the right to remove posts, restrict access, or terminate participation in any community or program at our discretion.

27. Third-Party Tools and Services

Our websites, software, products, and services may use or integrate with third-party platforms, tools, processors, software providers, hosting companies, payment processors, calendar tools, email providers, SMS providers, analytics providers, advertising platforms, and other vendors.

We are not responsible for the availability, performance, errors, outages, policies, terms, pricing changes, data practices, or actions of third-party providers.

Your use of third-party platforms may be subject to their own terms and privacy policies.

We are not liable for losses or damages caused by third-party software, platforms, outages, errors, policy changes, account suspensions, delivery issues, data loss, billing changes, or technical failures.

28. Software Availability and Changes

We may update, modify, improve, suspend, replace, remove, or discontinue features of The Remodeling Systems or related software services at any time.

Software availability may be affected by:

• Maintenance
• Updates
• Third-party provider outages
• Internet issues
• Carrier issues
• SMS/email delivery limitations
• Payment issues
• Account suspension
• Technical failures
• Security concerns
• Legal or compliance concerns
• User error
• Platform limitations

We do not guarantee uninterrupted, error-free, or permanent access to any software, website, CRM, funnel, automation, or digital service.

29. SMS, Email, and Automation Limitations

Email, SMS, phone, and automation tools may be subject to third-party provider rules, carrier filtering, spam filtering, deliverability limits, account requirements, registration requirements, opt-out rules, platform policies, and legal requirements.

We do not guarantee that all emails, texts, calls, reminders, automations, or messages will be delivered, opened, read, clicked, or acted upon.

You are responsible for the content and compliance of messages sent from your account, including messages sent through The Remodeling Systems.

Carriers are not liable for delayed or undelivered messages.

30. Website Audits and Recommendations

If we provide a website audit, funnel audit, marketing review, sales review, CRM review, or similar recommendation, the information is provided for educational and strategic purposes.

You are responsible for deciding whether and how to implement recommendations.

We do not guarantee that implementing any recommendation will increase traffic, leads, sales, revenue, profit, conversion rate, rankings, appointment bookings, or business performance.

31. Advertising and Lead Generation

If we provide advertising strategy, lead generation recommendations, funnel setup, campaign suggestions, CRM workflows, or follow-up systems, you understand that advertising and lead generation results are not guaranteed.

Lead volume, lead quality, cost per lead, booked appointments, sales, revenue, and return on ad spend depend on many factors outside our control.

These may include your market, offer, targeting, creative, budget, competition, seasonality, website, reputation, sales process, follow-up speed, pricing, and platform changes.

You are responsible for your advertising budget, ad account, claims, offers, targeting, compliance, and customer follow-up unless otherwise stated in a written agreement.

32. Chargebacks and Payment Disputes

You agree to contact us first at [email protected] before initiating any chargeback, payment dispute, or bank claim.

If you initiate a chargeback or payment dispute for a valid charge, we reserve the right to suspend or terminate access to products, services, software, communities, courses, support, and related materials.

You remain responsible for amounts due, including any unpaid balances, chargeback fees, collection costs, administrative costs, and reasonable attorneys’ fees where permitted by law.

33. No Professional Relationship

Your use of our websites, products, services, software, coaching, consulting, courses, communities, or materials does not create an attorney-client, accountant-client, financial advisor-client, insurance advisor-client, employment advisor-client, engineering, architectural, or other licensed professional relationship.

Any professional advice required for your business should be obtained from qualified professionals.

34. Limitation of Liability

To the fullest extent permitted by law, Lerenco LLC, The Remodeling Academy, The Remodeling Systems, and their owners, officers, employees, contractors, representatives, affiliates, vendors, partners, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or similar damages.

This includes but is not limited to:

• Lost profits
• Lost revenue
• Lost business opportunities
• Lost leads
• Lost sales
• Lost data
• Loss of goodwill
• Business interruption
• Software outages
• Advertising losses
• Customer complaints
• Legal or regulatory issues
• Reputational harm
• Implementation failures
• System errors
• Third-party platform issues
• SMS/email delivery issues
• Unauthorized access
• Data loss
• Any other business or financial losses

To the fullest extent permitted by law, our total liability for any claim shall not exceed the amount you paid to Lerenco LLC for the specific product or service giving rise to the claim during the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

35. Disclaimer of Warranties

Our websites, products, services, software, content, courses, coaching, consulting, templates, communities, and materials are provided on an “as is” and “as available” basis.

We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.

We do not warrant that:

• Our websites or software will be uninterrupted or error-free
• Defects will be corrected
• Our services will meet your expectations
• You will achieve any specific result
• Software will be compatible with all systems or devices
• Emails, texts, calls, automations, or campaigns will be delivered
• Third-party tools will remain available
• Content will always be current, complete, or error-free

36. Indemnification

You agree to indemnify, defend, and hold harmless Lerenco LLC, The Remodeling Academy, The Remodeling Systems, and their owners, officers, employees, contractors, representatives, affiliates, vendors, partners, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, expenses, penalties, fines, or attorneys’ fees arising out of or related to:

• Your use of our websites, products, services, software, or materials
• Your business operations
• Your advertising, marketing, offers, or claims
• Your customer communications
• Your email, phone, SMS, or automated messaging
• Your contact lists, lead data, or customer data
• Your violation of law or regulation
• Your violation of these Terms
• Your infringement of intellectual property or third-party rights
• Your contracts, sales, fulfillment, or customer service
• Your misuse of software or systems
• Your failure to obtain proper consent
• Your failure to honor opt-outs or unsubscribe requests
• Your negligence, misconduct, or unlawful activity

37. Confidentiality

During coaching, consulting, setup, onboarding, support, or software services, either party may receive confidential or proprietary information.

You agree not to disclose, share, publish, distribute, or misuse our confidential information, business methods, strategies, materials, systems, software configurations, client information, or proprietary processes.

We agree to take reasonable steps to protect confidential information you provide to us, subject to our Privacy Policy and any applicable service requirements.

Confidentiality does not apply to information that is publicly available, independently developed, rightfully obtained from another source, or required to be disclosed by law.

38. Termination

We may suspend or terminate your access to any product, service, software, course, community, support, or materials if:

• You fail to pay amounts due
• You violate these Terms
• You misuse our software or materials
• You engage in unlawful, abusive, deceptive, or harmful conduct
• You share access improperly
• You infringe our intellectual property
• You create risk for us, our users, our vendors, or our systems
• We discontinue a product or service
• We are required to do so by law or third-party provider rules

Termination does not relieve you of payment obligations incurred before termination.

Sections related to intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and confidentiality survive termination.

39. Privacy Policy

Your use of our websites, products, services, software, and communications is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, share, and protect personal information.

By using our websites, products, services, or software, you agree to our Privacy Policy.

40. Separate Policies

These Terms should be read together with our other policies, including:

• Privacy Policy
• Earnings & Results Disclaimer
• Fulfillment, Refund & Cancellation Policy
• Messaging Terms / SMS Terms

If there is a conflict between these Terms and a separate written agreement signed or approved by Lerenco LLC, the written agreement will control for that specific matter.

41. Changes to These Terms

We may update or modify these Terms from time to time.

When we update these Terms, we will revise the effective date at the top of the page.

Changes are effective when posted unless otherwise stated.

Your continued use of our websites, products, services, software, or materials after changes are posted means you accept the updated Terms.

42. Governing Law

These Terms and any disputes arising out of or relating to these Terms, our websites, products, services, software, communications, or your relationship with Lerenco LLC shall be governed by the laws of the State of Maryland, without regard to conflict of law principles.

43. Informal Resolution, Mediation, and Arbitration

Before filing any claim, lawsuit, arbitration, or other formal proceeding, you agree to first contact Lerenco LLC at: [email protected]

The parties agree to make a good-faith effort to resolve any dispute informally.

If the dispute cannot be resolved informally, the parties agree to attempt mediation in Baltimore County, Maryland, unless both parties agree in writing to another location or remote mediation.

If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in Baltimore County, Maryland, unless otherwise required by applicable law or agreed in writing by both parties.

The arbitration shall be conducted by a neutral arbitrator.

Each party shall be responsible for its own attorneys’ fees and costs unless otherwise required by law, awarded by the arbitrator, or provided in a written agreement.

You agree that disputes shall be brought only on an individual basis and not as a class action, collective action, private attorney general action, or representative proceeding to the fullest extent permitted by law.

Nothing in this section prevents Lerenco LLC from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, systems, data, customer relationships, software, brand, business interests, or legal rights.

44. Venue

To the extent any dispute is not subject to arbitration or mediation, you agree that any legal action shall be brought exclusively in the state or federal courts located in or serving Baltimore County, Maryland, unless otherwise required by applicable law.

You consent to personal jurisdiction and venue in those courts.

45. Force Majeure

We are not liable for any delay, failure, interruption, or inability to perform caused by events beyond our reasonable control.

This includes but is not limited to acts of God, natural disasters, power outages, internet failures, software outages, third-party platform failures, labor disputes, supply issues, illness, pandemics, government actions, war, terrorism, civil unrest, cyberattacks, carrier issues, payment processor issues, or other events beyond our control.

46. Assignment

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without our written permission.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, sale, restructuring, transfer of assets, change of control, or business transaction.

47. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid or unenforceable provision will be modified or interpreted to the extent necessary to make it enforceable while preserving its original intent as much as possible.

48. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Any waiver must be in writing and signed or approved by Lerenco LLC.

49. Entire Agreement

These Terms, together with our Privacy Policy, Earnings & Results Disclaimer, Fulfillment/Refund/Cancellation Policy, Messaging Terms, checkout terms, order forms, invoices, proposals, and any applicable written agreements, constitute the entire agreement between you and Lerenco LLC regarding your use of our websites, products, services, software, and materials.

50. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

51. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you opt in again.