Privacy Policy

This Privacy Policy explains how Lerenco LLC collects, uses, stores, shares, and protects personal information when you visit our websites, use our services, purchase our products, communicate with us, submit forms, book calls, receive emails or text messages, or otherwise interact with our company.

Lerenco LLC operates multiple brands, websites, products, services, courses, consulting programs, and software solutions, including but not limited to:

• Lerenco LLC
• The Remodeling Academy
• The Remodeling Systems

This Privacy Policy applies to all websites, pages, funnels, forms, landing pages, checkout pages, client portals, software accounts, communication channels, and services operated by Lerenco LLC, including but not limited to:

• lerenco.com
• theremodelingacademy.com
• theremodelingsystems.com

By using our websites, submitting your information, purchasing our products or services, booking a call, joining a program, accessing our software, or otherwise communicating with us, you agree to the terms of this Privacy Policy.

1. Company Information

This Privacy Policy is provided by:

For purposes of this Privacy Policy, “Company,” “we,” “us,” and “our” refer to Lerenco LLC and its related brands, including The Remodeling Academy and The Remodeling Systems.

“You,” “your,” “client,” “customer,” “user,” or “visitor” refers to any person or business that visits our websites, submits information to us, purchases from us, uses our services, communicates with us, or accesses our software or digital products.

2. Information We Collect

We may collect personal information directly from you, automatically through technology, and from third-party platforms or service providers.

Information You Provide to Us

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business name
• Mailing address
• Billing address
• Company website
• Social media profiles
• Project or business information
• Calendar booking information
• Form responses
• Survey responses
• Payment-related information
• Course or program enrollment information
• Support requests
• Messages, emails, call notes, and other communications
• Testimonials, reviews, feedback, or success stories you voluntarily provide
• Information submitted through quizzes, lead magnets, application forms, website audits, consultations, or strategy calls

Payment Information

When you purchase a product, service, subscription, course, coaching program, consulting service, or software plan, payment information may be collected and processed by third-party payment processors. We do not intentionally store your full credit card number on our own servers.

Payment processors may collect information such as your name, billing address, payment method, email address, transaction details, and other information needed to process your payment.

Software and Account Information

If you use The Remodeling Systems or any related software, CRM, automation, funnel, website, lead management, or client communication tools, we may collect and process information related to:

• Account setup
• Login credentials
• User activity
• Business contacts
• Lead information
• Customer or prospect records
• Pipeline activity
• Email and SMS communication history
• Calendar bookings
• Automations
• Forms, funnels, and website activity
• Support requests
• Uploaded files or assets
• CRM usage data
• Campaign performance data
• Website audit information

You are responsible for ensuring that any contacts, leads, customers, or third-party information you upload, import, or use within our systems was collected lawfully and with proper consent where required.

Automatically Collected Information

When you visit our websites or use our digital services, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Approximate location
• Date and time of visit
• Click behavior
• Email open and click data
• Form submission data
• Cookie and tracking data
• Website analytics data

This information helps us operate our websites, improve our services, diagnose technical issues, understand user behavior, and improve our marketing and customer experience.

3. How We Use Your Information

We may use your information to:

• Provide our websites, products, services, software, coaching, consulting, courses, templates, communities, and digital tools
• Process purchases, subscriptions, invoices, and payments
• Set up and manage your account
• Deliver course access, software access, onboarding, support, and fulfillment
• Respond to inquiries, questions, support requests, and customer service issues
• Schedule calls, consultations, demos, audits, and appointments
• Send transactional messages, reminders, confirmations, and account updates
• Send marketing emails, newsletters, promotional offers, educational content, and business updates
• Send text messages, calls, and automated communications where you have provided consent or where permitted by law
• Improve our websites, software, services, messaging, offers, and customer experience
• Analyze marketing, website, campaign, and sales performance
• Personalize content, recommendations, and user experience
• Protect against fraud, abuse, unauthorized access, and security risks
• Enforce our Terms & Conditions and other agreements
• Comply with legal, regulatory, tax, accounting, and business obligations
• Resolve disputes and protect our legal rights

4. Email, Phone, and Text Message Communications

By submitting your contact information through our websites, forms, funnels, checkout pages, calendar pages, software, or other communication channels, you may agree to receive communications from Lerenco LLC, The Remodeling Academy, and/or The Remodeling Systems.

These communications may include:

• Appointment reminders
• Call confirmations
• Follow-up messages
• Service updates
• Account notifications
• Software onboarding messages
• Customer support communications
• Educational content
• Marketing messages
• Promotional offers
• Event reminders
• Renewal or billing reminders
• Lead follow-up messages
• Business-related communications

We may contact you by email, phone call, voicemail, text message, or other electronic communication methods.

5. SMS / Mobile Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages, you agree that Lerenco LLC, The Remodeling Academy, and/or The Remodeling Systems may send you text messages at the number you provided.

Message types may include appointment reminders, service updates, account notifications, customer support messages, educational messages, promotional messages, and marketing communications.

Message frequency may vary. Message and data rates may apply.

After you opt out, we may send a confirmation message acknowledging your opt-out request. We will make reasonable efforts to process opt-out requests promptly and in accordance with applicable law.

Your consent to receive marketing text messages is not a condition of purchase.

We do not sell, rent, or share your mobile opt-in information or SMS consent data with third parties or affiliates for their own marketing purposes.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers, vendors, contractors, software platforms, payment processors, marketing platforms, analytics providers, communication providers, hosting companies, and business operations partners who help us operate our business and deliver our services.

These may include providers that assist with:

• Website hosting
• CRM and software services
• Email delivery
• SMS and phone communication
• Payment processing
• Calendar scheduling
• Course hosting
• Analytics and tracking
• Advertising
• Customer support
• Automation
• Data storage
• Security
• Accounting, legal, and administrative services

We may also share information when necessary to:

• Comply with law, regulation, subpoena, court order, or legal process
• Protect our rights, property, safety, customers, users, or the public
• Prevent fraud, abuse, security threats, or unauthorized access
• Enforce our agreements, policies, and Terms & Conditions
• Complete a business transaction such as a merger, acquisition, sale, restructuring, or transfer of assets

We do not authorize third-party service providers to use your personal information for their own unrelated marketing purposes unless you have separately agreed to that use.

7. Client and Software Data

If you use The Remodeling Systems, you may upload, import, or manage information about your own leads, prospects, customers, employees, subcontractors, vendors, or business contacts.

You are responsible for:

• Obtaining proper consent before uploading or contacting individuals
• Ensuring your use of email, phone, SMS, and marketing tools complies with applicable law
• Maintaining accurate contact records
• Honoring opt-out and unsubscribe requests
• Using the software in a lawful and responsible manner
• Avoiding spam, deceptive claims, misleading offers, or unlawful marketing practices

Lerenco LLC is not responsible for the legality of your contact lists, lead sources, advertising claims, marketing campaigns, or customer communications.

We may access account data as needed to provide setup, support, troubleshooting, service delivery, compliance, security, billing, or account management.

8. Cookies, Tracking, and Analytics

Our websites and digital services may use cookies, pixels, tracking technologies, analytics tools, and similar technologies to collect information about your activity.

These technologies may help us:

• Remember preferences
• Improve website performance
• Understand how visitors use our sites
• Measure advertising effectiveness
• Track conversions
• Improve our offers and user experience
• Retarget or remarket to website visitors
• Analyze email and funnel performance

You can usually adjust your browser settings to block or delete cookies. However, some website features may not function properly if cookies are disabled.

Third-party platforms, such as advertising networks, analytics providers, social media platforms, and CRM tools, may also use cookies or tracking technologies according to their own privacy policies.

9. Advertising and Remarketing

We may use advertising platforms, social media platforms, search engines, analytics providers, and remarketing tools to advertise our products and services.

These platforms may collect or receive information from our websites and use that information to provide measurement services, targeted advertising, or remarketing.

This may include showing ads to people who have visited our websites, interacted with our content, submitted forms, watched videos, opened emails, or engaged with our brand online.

You may be able to adjust advertising preferences through your browser, device settings, or the settings provided by the relevant advertising platform.

10. Email Marketing

If you subscribe to our email list, download a resource, register for a webinar, book a call, purchase a product, or otherwise provide your email address, we may send you emails related to our products, services, content, events, software, coaching, courses, and business updates.

You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails or by contacting us at: [email protected]

Even if you unsubscribe from marketing emails, we may still send transactional, administrative, billing, account, legal, or service-related messages when necessary.

11. Data Security

We take reasonable administrative, technical, and organizational steps to help protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet, electronic storage, software platform, website, email system, or communication network is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials, passwords, devices, and account access.

If you believe your information or account has been compromised, please contact us at: [email protected]

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide services
• Maintain accounts
• Comply with legal, tax, accounting, and reporting obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud or abuse
• Maintain business records
• Improve our services
• Comply with applicable laws

The length of time we retain information may vary depending on the type of information, the reason it was collected, the nature of our relationship with you, and our legal or business obligations.

13. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of marketing emails
• Opt out of text messages
• Request that we stop certain communications
• Ask questions about how your information is used
• Request information about our data practices

To make a request, contact us at: [email protected]

We may need to verify your identity before responding to certain requests.

We may deny or limit requests where permitted by law, including when information is needed for legal, billing, security, contractual, tax, dispute resolution, or legitimate business purposes.

14. Children’s Privacy

Our websites, products, services, courses, coaching, consulting, and software are intended for adults and business users. They are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information, please contact us at: [email protected]

15. Third-Party Websites and Services

Our websites, emails, software, courses, or content may contain links to third-party websites, platforms, tools, apps, payment processors, social media platforms, or services.

We are not responsible for the privacy practices, terms, policies, content, or security of third-party websites or services.

You should review the privacy policies and terms of any third-party websites or services you use.

16. Testimonials, Reviews, and User-Submitted Content

If you submit a testimonial, review, comment, success story, case study, screenshot, video, message, or other content to us, you authorize us to use that content for business, educational, promotional, and marketing purposes unless otherwise agreed in writing.

We may use your name, business name, image, likeness, review, testimonial, or submitted content in our websites, emails, social media, presentations, ads, courses, software pages, sales materials, or other marketing content.

We will make reasonable efforts not to disclose sensitive personal information without permission.

You may contact us at [email protected] if you want to request removal of a testimonial or public-facing content, although we cannot guarantee removal from materials already printed, distributed, indexed, shared, or archived by third parties.

17. Business Transfers

If Lerenco LLC or any of its brands, assets, products, services, websites, software, customer lists, or business operations are sold, merged, transferred, reorganized, or acquired, personal information may be transferred as part of that transaction.

Any successor or acquiring entity may continue to use personal information in accordance with this Privacy Policy unless otherwise stated.

18. International Users

Our business is operated from the United States. If you access our websites or services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

By using our websites or services, you consent to the transfer and processing of your information in the United States.

19. Do Not Track Signals

Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our websites may not currently respond to all Do Not Track browser settings.

You may still manage cookies and tracking technologies through your browser settings and third-party platform preferences.

20. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time.

When we update this Privacy Policy, we will revise the effective date at the top of the page. Changes are effective when posted unless otherwise stated.

Your continued use of our websites, products, software, or services after changes are posted means you accept the updated Privacy Policy.

If we make material changes to how we use personal information, we may provide additional notice where required by law.

21. Disputes, Governing Law, Mediation, and Arbitration

This Privacy Policy and any disputes related to privacy, data use, communications, or your interaction with Lerenco LLC, The Remodeling Academy, or The Remodeling Systems shall be governed by the laws of the State of Maryland, without regard to conflict of law principles.

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to this Privacy Policy, our data practices, our communications, our websites, our services, or your relationship with Lerenco LLC shall first be submitted to good-faith informal resolution.

If the dispute cannot be resolved informally, the parties agree to attempt mediation in Baltimore County, Maryland, unless both parties agree to another location or remote mediation.

If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in Baltimore County, Maryland, unless otherwise required by applicable law or agreed in writing by both parties.

Each party shall be responsible for its own attorneys’ fees and costs unless otherwise required by law or awarded by the arbitrator.

Nothing in this section prevents Lerenco LLC from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, business interests, systems, data, or legal rights.

This dispute resolution section should be read together with our Terms & Conditions, which may contain additional dispute resolution, arbitration, limitation of liability, and governing law provisions.

22. Contact Us

If you have questions about this Privacy Policy, our privacy practices, your information, or your communication preferences, please contact us at: